Skip to main content

← Back to services

Asterisk Development

In today's dynamic business environment, robust and flexible communication systems are essential for success. Asterisk, a leading open-source framework for building communications applications, has emerged as a cornerstone for enterprises seeking customizable and scalable solutions. At SBFT, we specialize in harnessing the power of Asterisk to develop innovative applications tailored to your business needs.

What is Asterisk?​

Asterisk is an open-source software implementation of a telephone private branch exchange (PBX). It allows attached telephones to make calls to one another and to connect to other telephone services, including the public switched telephone network (PSTN) and Voice over IP (VoIP) services. Created by Mark Spencer of Digium in 1999, Asterisk has grown to become a pivotal technology in the telecommunications industry, supported by a vibrant community and continuous development.

Why Asterisk?​

Asterisk offers several compelling advantages that make it an ideal choice for developing communication applications:

  1. Open-Source Flexibility: As an open-source platform, Asterisk provides unparalleled flexibility. Developers can customize and extend the system to meet specific requirements, ensuring that the solution aligns perfectly with business needs.

  2. Cost-Effective: By leveraging Asterisk, businesses can significantly reduce costs associated with proprietary communication systems. The absence of licensing fees and the ability to run on standard hardware contribute to substantial savings.

  3. Feature-Rich: Asterisk comes with a rich set of features, including call routing, voicemail, conference calling, interactive voice response (IVR), call queuing, and more. This extensive feature set allows businesses to deploy sophisticated communication systems without additional costs.

  4. Scalability: Whether you are a small business or a large enterprise, Asterisk scales effortlessly. Its modular architecture enables easy expansion and integration with existing systems, ensuring that your communication infrastructure grows with your business.

  5. Community and Support: Asterisk is supported by a global community of developers and users. This means access to a wealth of resources, forums, and commercial support options, ensuring that you can find assistance and guidance when needed.

Applications Built on Asterisk​

The versatility of Asterisk allows for the creation of a wide array of applications that can transform how businesses communicate and operate. Here are some examples:

  1. IP PBX Systems: Replace traditional PBX systems with a more flexible and cost-effective IP PBX system. Asterisk-based PBX systems support VoIP, enabling businesses to make and receive calls over the internet, reducing telephony costs and enhancing call quality.

  2. Call Centers: Develop sophisticated call center solutions with advanced features such as automatic call distribution (ACD), interactive voice response (IVR), call recording, and real-time monitoring. Asterisk’s flexibility ensures that the call center can be tailored to meet specific business needs.

  3. VoIP Gateways: Create VoIP gateways that bridge different communication networks, such as connecting VoIP calls to the PSTN. This application is vital for businesses transitioning from traditional telephony to VoIP, ensuring seamless communication across different networks.

  4. Unified Communications (UC): Build comprehensive unified communications systems that integrate voice, video, messaging, and presence services. Asterisk can act as the backbone for UC solutions, providing a seamless and integrated communication experience.

  5. Custom IVR Systems: Design custom IVR systems that automate customer interactions, provide self-service options, and route calls efficiently. These systems enhance customer experience and reduce the workload on human agents.

  6. Conference Bridges: Develop powerful conferencing solutions that support audio and video conferencing, screen sharing, and collaboration tools. Asterisk-based conference bridges are ideal for businesses that require robust virtual meeting solutions.

  7. Voicemail Systems: Implement advanced voicemail systems with features like voicemail-to-email, customizable greetings, and remote access. Asterisk's flexibility allows for the creation of voicemail solutions that cater to specific business requirements.

  8. Fax over IP (FoIP): Create solutions that enable the transmission of faxes over IP networks, providing a modern alternative to traditional fax machines. This application is especially useful for businesses that still rely on fax communication but want to leverage IP networks for cost savings and efficiency.

Developing with Asterisk​

At SBFT, we leverage our deep expertise in Asterisk to develop bespoke communication solutions that drive business success. Our development process includes:

  1. Needs Assessment: Understanding your specific requirements and identifying the best Asterisk-based solutions.
  2. Design and Development: Crafting custom applications using Asterisk's powerful APIs and interfaces.
  3. Integration: Seamlessly integrating Asterisk applications with your existing systems and infrastructure.
  4. Testing and Deployment: Ensuring that the solutions are thoroughly tested and deployed for optimal performance.
  5. Support and Maintenance: Providing ongoing support and maintenance to ensure that your communication systems remain robust and reliable.
  6. Migration and Upgrades: Assisting with migrating to newer versions of Asterisk and upgrading existing applications to leverage the latest features and enhancements.

Asterisk is a game-changer in the realm of communications technology, offering unparalleled flexibility, cost savings, and feature richness. At SBFT, we are committed to unlocking the full potential of Asterisk to deliver innovative and customized communication solutions that meet your business needs. Whether you require a simple IP PBX system or a complex unified communications platform, our expertise ensures that you get the best out of Asterisk.

Explore the possibilities with Asterisk and SBFT. Contact us today to discover how we can transform your business communications.

Contact us to Learn more